Contact Us
We’re here to assist you with anything related to your experience on IN999. Whether you’re facing issues with transactions, need clarification about our referral program, or have questions about promotions — our team is ready to help.
📩 Email Support
If you have any queries or need assistance, please don’t hesitate to reach out to us via email at:
Our support team strives to respond to all inquiries within 24 hours.
💳 Withdrawal & Deposit Issues
If you're experiencing delays or errors during withdrawal or deposit processes, please include the following details in your email:
- Your registered mobile number
- Transaction ID or screenshot (if available)
- Issue description and time it occurred
🎁 Referral Program Assistance
If you are having trouble with your referral code, commission tracking, or your referrals not appearing, reach out to us. Please mention:
- Your referral code
- Registered mobile number
- Expected vs. received referral count or earnings
🔥 Promotions & Bonuses
For inquiries about ongoing or upcoming promotional offers, cashback events, or top-up bonuses — contact our promotions support. Let us know which promo you're referring to and your user ID or phone number.
🕒 Support Hours
Our support team is available:
- 🕘 Monday to Sunday: 9:00 AM – 11:00 PM IST
- 💬 Email replies within 24 hours
🔒 Account & Security
If you suspect unauthorized access to your account or forgot your login credentials, email us immediately. We take account safety seriously and will work to secure your profile.
Thank you for choosing IN999. We are committed to providing the best possible experience and appreciate your trust in our platform.
Last Updated: July 22, 2025